Group Revenue MTD
$284,120
+18.4% vs last month
Warranties Expiring 30d
47
3 new this week
Avg Group PVR
$1,840
+$120 vs last month
DIG Revenue MTD
$31,200
This software only
Fraud Protected
$180k
Exposure blocked MTD
Store Performance
Porsche
Salt Lake City
Salt Lake City, UT 84111
$148k
Revenue MTD
14
Warranties Due
$2,140
Avg PVR
Lexus
Carlsbad
Carlsbad, CA 92008
$79k
Revenue MTD
18
Warranties Due
$1,620
Avg PVR
Lexus
Escondido
Escondido, CA 92025
$57k
Revenue MTD
15
Warranties Due
$1,780
Avg PVR
Recent Activity
Live feed
James Whitfield replied to warranty outreach. Cayenne, 8 days remaining.
Service warm lead flagged. Tom Andersen in for oil change, warranty expires in 11 days. Sent to finance.
ID Verification passed for Sarah Chen. Confidence score 98.4.
Profit recovery alert. 3 trade-ins this week have no reconditioning estimate logged.
Warranty closed. David Reese, Cayenne GTS. Markup $1,890.
Batch outreach sent to 11 customers in the 30-day expiration bucket.
Tool Deployment
9 stores total
Warranty Outreach3 / 9
F&I Performance2 / 9
Service Portal1 / 9
ID Verify2 / 9
Profit Recovery1 / 9
Inventory WatchQ3 2026
Total DIG Revenue MTD
$31,200
Directly from this software
Warranty Sales via DIG
$12,400
4 closed this month
Service Upsells via DIG
$8,640
11 appointments converted
Fraud Exposure Blocked
$180,000
3 transactions stopped
Revenue Breakdown by Tool
April 2026 · Porsche SLC
Warranty Outreach4 deals closed
$12,400
Avg markup $1,720 per deal. Reply rate 64%. Every dollar above would not exist without the outreach program.
Service Portal Warm Leads11 converted
$8,640
Finance managers closed 11 of 19 warm leads flagged from the service portal this month. Avg service ticket uplift $785 per converted appointment.
Maintenance Plan Sales6 sold
$5,160
Prepaid maintenance plans closed from service portal follow-up conversations. Avg plan value $860. 100% margin retained by the store.
ID Verify Fraud Protection3 blocked
$180,000
Estimated exposure protected across 3 flagged transactions. Two geo-mismatch blocks, one document tamper detection. Vehicles not released.
Profit Recovery CapturesIn progress
$5,000
Reconditioning gap and missed accessory sales identified and actioned this month. Additional $18,400 in opportunities currently flagged.
MTD Summary
$31,200
Revenue attributable to DealerDIG this month
Monthly Target: $40,00078%
Annual Run Rate
$374,400
Projected at current pace, 3 active stores
Cost of DIG This Month
Software subscription$2,400
Staff time (est.)$480
ID verify fees (34 x $1.50)$51
Total Cost$2,931
Net Return$28,269
10.6x return on investment this month
Open Recovery Alerts
6
Flagged this week
Recovered This Month
$5,000
4 items actioned
Opportunity Pipeline
$18,400
Awaiting action
Avg Per Recovery
$1,250
vs $880 last month
Where Dealers Lose Money Without DIG
Active Recovery Alerts
Porsche SLC · April 2026
Trade-In Recon Gap
3 trade-ins accepted with no recon estimate. Pricing at risk.
$4,200
Est. at risk
Unclaimed VSC Cancellations
2 cancelled VSC contracts. Reserve chargeback not reconciled.
$3,480
Phantom gross
Accessory Package Not Offered
4 deliveries with no accessories logged. Missed attach opportunity.
$4,800
Missed revenue
GAP Checklist Incomplete
3 financed deals closed without GAP marked as offered in the deal checklist.
$2,100
Missed product
Aged Inventory Pricing Drift
2 units 47+ days on lot. Market dropped 4.2%. No price adjustment.
$2,800
Carry risk
Maintenance Plan Renewal Lapse
6 prepaid maintenance plans expired with no renewal outreach.
$5,160
Open opportunity
Where Dealers Leave Money on the Table
Industry benchmarks vs this store
| Category | This Store MTD | Benchmark | Gap | Est. Monthly Loss | |
|---|---|---|---|---|---|
| VSC Penetration | 68% | 72% | -4 pts | ~$2,400 | Watch |
| GAP Penetration | 44% | 51% | -7 pts | ~$4,200 | Alert |
| Accessory Attach Rate | 31% | 48% | -17 pts | ~$6,800 | Alert |
| Maintenance Plan Penetration | 38% | 44% | -6 pts | ~$3,100 | Watch |
| Used Unit Days on Lot | 38 days | 28 days | +10 days | ~$1,800 | Watch |
| CSI Score (Finance Office) | 872 | 900+ | -28 pts | Monitoring | OK |
Expiring Within 30 Days
14
3 new this week
Reply Rate MTD
64%
9 of 14 replied
Quotes Sent
6
2 pending response
Revenue Captured MTD
$12,400
4 closed
Avg Markup Per Deal
$1,720
+$210 vs last month
Outreach Queue
| Customer | Vehicle | VIN | Mileage | Expires | Days | Status | |
|---|---|---|---|---|---|---|---|
| James Whitfield | 911 Carrera | WP0AA2A98NS280821 | 28,441 | Apr 17 | 8 | Replied | |
| Sandra Kowalski | Cayenne | WP1ZZZ96ZNLA04412 | 34,200 | Apr 21 | 12 | No Reply | |
| Michael Torres | Macan | WP1AB29P3NLA09034 | 41,890 | May 3 | 24 | Quote Sent | |
| Rachel Kim | Panamera | WP0AA2A93NS287721 | 22,100 | May 8 | 29 | Outreach | |
| David Reese | Cayenne GTS | WP1ZZZ96ZNL002290 | 38,600 | May 24 | 45 | Sold | $1,890 |
| Brian Nakamura | Taycan | WP0AH2A78NS246611 | 19,440 | May 28 | 49 | Outreach |
Urgency
Critical (0-15 days)
Immediate outreach
4
customers
Moderate (16-30 days)
Follow up this week
6
customers
Pipeline (31-60 days)
Initial outreach sent
4
customers
MTD Revenue
$12,400
4 warranties closed this month
Target: $20,00062%
Group PVR
$1,840
+$120 vs last month
VSC Penetration
68%
+4% vs last month
GAP Penetration
44%
Flat vs last month
Deals This Month
142
+11 vs last month
Total F&I Revenue
$261k
+9.2% YoY
Where this data comes from: Finance managers log each deal directly in DealerDIG at deal close using the Log a Deal button below. The checklist takes under 3 minutes and captures deal type, lender, front gross, back gross, reserve, and every product offered and sold. The deal log and penetration numbers on this page are calculated entirely from those entries. No DMS connection required.
Finance Manager Leaderboard
Month to date
1
Matt French
Porsche Salt Lake City
Deals
48
VSC
74%
$2,140
PVR
2
A. Nguyen
Lexus of Carlsbad
Deals
52
VSC
65%
$1,720
PVR
3
B. Harmon
Lexus of Escondido
Deals
42
VSC
61%
$1,660
PVR
Product Penetration
Group average
Vehicle Service Contract68%
GAP Insurance44%
Prepaid Maintenance38%
Tire and Wheel29%
Paint Protection21%
Deal Log
April 2026
| Date | Customer | Vehicle | Store | Finance Mgr | Sale Price | F&I Gross | Products | PVR |
|---|---|---|---|---|---|---|---|---|
| Apr 09 | David Reese | Cayenne GTS | Porsche SLC | M. French | $118,400 | $3,240 | VSC + GAP | $3,240 |
| Apr 08 | Lynn Castillo | Macan S | Porsche SLC | M. French | $64,200 | $2,180 | VSC + Wheel | $2,180 |
| Apr 07 | Tom Yashida | RX 350 | Lexus Carlsbad | A. Nguyen | $52,100 | $1,840 | VSC Only | $1,840 |
| Apr 06 | Anita Flores | NX 450h+ | Lexus Escondido | B. Harmon | $61,800 | $1,120 | Maint. Only | $1,120 |
Hot Leads Today
5
Warranty expiring soon
Warm Leads Today
8
Expiring within 60 days
Converted This Month
11
of 19 leads sent to finance
Maintenance Plan Sales
6
$5,160 this month
Avg Upsell Per Visit
$785
When lead is actioned
Today's Appointments
Hot Lead
Warm Lead
No expiry flag
8:00 AM
Tom Andersen
Cayenne S · Oil Change + Tire Rotation
11 days
to expiry
8:30 AM
Patricia Vega
Macan · Annual Service A
6 days
to expiry
9:15 AM
Henry Okafor
Panamera 4S · Brake Service
28 days
to expiry
10:00 AM
Lisa Tran
Taycan · Scheduled Maintenance
2 yrs+
to expiry
10:45 AM
Robert Chu
911 Turbo S · Annual Service B
14 days
to expiry
11:30 AM
Dana Morrison
Cayenne Coupe · Tire Change
42 days
to expiry
1:00 PM
Kevin Park
Macan GTS · Oil Change
1 yr+
to expiry
2:15 PM
Amy Delgado
Boxster · Multi-Point Inspection
19 days
to expiry
Finance Queue
Sent today
No leads sent yet today
Monthly Conversion
11 / 19
Leads sent to finance this month
Conversion Rate57.9%
Maintenance Plans Sold6 · $5,160
Aftersale Upsells8 · $3,480
Units Flagged
5
Aging or price drift
Avg Days on Lot
38
Used inventory
Units Sold This Month
22
Via DIG tracking
Carry Cost Risk
$4,200
Units 45+ days
How Inventory Watch gets its data: Once a week, export your aging report from vAuto Provision and paste it into the upload area below. DealerDIG reads the unit list, days on lot, and current asking price, then flags anything drifting past market. Takes 60 seconds. The same workflow you already use for the Passion Report.
Inventory Alerts
Last upload: Apr 7, 2026
| Stock # | Vehicle | Days on Lot | Asking Price | Market Comp | Drift | Status | |
|---|---|---|---|---|---|---|---|
| P4821 | 2021 Cayenne | 52 | $74,900 | $71,200 | +$3,700 | Price High | |
| P4804 | 2022 Macan S | 47 | $52,400 | $50,100 | +$2,300 | Watch | |
| P4799 | 2020 Panamera | 34 | $88,500 | $87,200 | +$1,300 | Watch | |
| P4835 | 2023 Taycan | 12 | $96,000 | $97,400 | -$1,400 | Priced Well | |
| P4812 | 2021 911 Carrera | 8 | $112,000 | $114,500 | -$2,500 | Priced Well |
Add Unit Manually
Lot Summary
Units 0-15 days12
Units 16-30 days8
Units 31-45 days4
Units 45+ days2
Verifications MTD
34
Across all stores
Pass Rate
91.2%
31 cleared
Flagged for Review
3
Reviewed and handled
Avg Completion
2.4 min
Customer side
Exposure Protected
$180k
Fraud blocked MTD
Send Verification Request
Powered by Stripe Identity
Customer receives a secure text link, photographs their license front and back, takes a live selfie. System checks liveness, tamper indicators, and geolocation. Pass or fail in under 3 minutes.
Verification Log
April 2026
SC
Sarah Chen
Lexus Carlsbad · Apr 9 · 10:24 AM · RX 500h
98.4
Confidence
??
Unknown Customer
Porsche SLC · Apr 9 · 9:11 AM · Geo mismatch
12.1
Confidence
MW
Marcus Webb
Lexus Escondido · Apr 8 · 4:52 PM · NX 350
94.7
Confidence
TR
Tina Rodriguez
Porsche SLC · Apr 9 · Sent 11:30 AM
Pending
Confidence
DIG Revenue MTD
$31,200
This software only
Total Deals Logged
142
This month
Avg PVR
$1,840
+$120 vs last month
Open Chargebacks
3
Being tracked
Profit Recovered
$5,000
Via DIG alerts
How Analytics gets its data: Every number on this page is calculated from deals logged in DealerDIG by your finance managers. The more consistently deals are logged at close, the more accurate this dashboard becomes. No DMS export required. Finance managers log each deal in under 3 minutes using the Log a Deal button in F&I Performance.
Revenue by Tool
Month to date
Warranty Outreach$12,400
Service Portal Leads$8,640
Maintenance Plan Sales$5,160
Profit Recovery$5,000
Product Penetration
All logged deals
VSC68%
GAP44%
Prepaid Maintenance38%
Tire and Wheel29%
Finance Manager Breakdown
Logged deals only
| Manager | Store | Deals | Front Gross | Back Gross | Reserve | Total Gross | PVR | VSC% | GAP% |
|---|---|---|---|---|---|---|---|---|---|
| Matt French | Porsche SLC | 48 | $96,000 | $62,400 | $14,400 | $172,800 | $2,140 | 74% | 52% |
| A. Nguyen | Lexus Carlsbad | 52 | $78,000 | $54,080 | $12,480 | $144,560 | $1,720 | 65% | 44% |
| B. Harmon | Lexus Escondido | 42 | $63,000 | $41,160 | $9,660 | $113,820 | $1,660 | 61% | 38% |
Export Reports
My Gross MTD
$172,800
All sources combined
Deals Logged
48
This month
My PVR
$2,140
Back end average
Chargebacks Against Me
1
$1,840 pending reconciliation
Est. Commission
$8,640
Based on logged deals
Your personal deal tracker. Log each deal as you close it and DealerDIG calculates your running gross, PVR, product penetration, and estimated commission in real time. Adjust your commission rate in the pay panel to match your actual pay plan. Your data is visible to your store admin and group admin.
My Deal Log
| Date | Customer | Vehicle | Type | Lender | Front | Back | Reserve | Total | Products | Status |
|---|---|---|---|---|---|---|---|---|---|---|
| Apr 09 | David Reese | Cayenne GTS | Finance | PCFS | $2,100 | $2,400 | $740 | $5,240 | VSC+GAP | Logged |
| Apr 08 | Lynn Castillo | Macan S | Finance | Ally | $1,800 | $1,640 | $420 | $3,860 | VSC+Wheel | Logged |
| Apr 08 | Robert Chu | 911 Turbo S | Cash | N/A | $3,200 | $1,890 | $0 | $5,090 | VSC Only | Logged |
| Apr 07 | Sandra Kowalski | Cayenne | Finance | Chase | $1,400 | $1,200 | $380 | $2,980 | GAP Only | CB Risk |
My Pay Estimate
Adjust rate to match your plan
Total Back Gross$62,400
Reserve Income$14,400
Chargeback Deductions($1,840)
Net Gross$74,960
Est. Commission
$8,640
At 25% back-end split + reserve
My Penetration
Logged deals only
VSC74%
GAP52%
Maintenance38%
Tire and Wheel25%
Open Cancellations
3
Awaiting resolution
Chargeback Exposure
$5,320
Across all managers
Resolved This Month
2
$3,200 cleared
Survey Risk
2
Customers to contact proactively
Avg Resolution Time
18 days
Industry avg is 21 days
Why this matters beyond the chargeback: A customer who cancels a product and never hears from anyone is a customer who leaves a bad survey. DealerDIG tracks every cancellation so you can reach out proactively, explain the refund timeline, and turn a potential negative experience into a handled one. Chargebacks are reconciled per manager so net gross stays accurate in My Deal Log.
Active Cancellations
| Date | Customer | Product | Finance Mgr | Store | Refund | Status | Survey Risk | |
|---|---|---|---|---|---|---|---|---|
| Apr 01 | Sandra Kowalski | GAP Insurance | M. French | Porsche SLC | $840 | Submitted | High | |
| Mar 28 | Tom Yashida | VSC | A. Nguyen | Lexus Carlsbad | $2,400 | Pending Provider | Medium | |
| Mar 25 | Anita Flores | Prepaid Maint. | B. Harmon | Lexus Escondido | $2,080 | Refund Issuing | Low |
Chargeback by Manager
Matt French($840)
A. Nguyen($2,400)
B. Harmon($2,080)
Total Exposure($5,320)
Survey Risk Queue
Reach out before they review
Sandra Kowalski
Tom Yashida
A call or email before the refund clears shows you are on top of it. Most negative surveys happen when customers feel ignored, not because they cancelled.
Resolved This Month
James Kim VSCRefund Sent
Patricia Vega GAPCleared
$3,200 in chargebacks reconciled this month.
Built for How Dealers Actually Work
No DMS access required
DealerDIG works alongside your existing systems. No integrations to configure, no IT approvals to chase. Every major manufacturer already gives you access to your own customer data. We help you act on it, capture the revenue, and protect the deal.
01 Import
Your data, from your portal
Every manufacturer gives franchised dealers access to customer and warranty data through their portal. Your team exports a file and uploads it to DealerDIG. Two minutes, once a week. No API, no IT ticket.
02 Outreach
One click opens every email at once
DealerDIG pre-writes every outreach email with the customer name, vehicle, and expiration context filled in. Hit batch send and every email opens simultaneously in your own Gmail or Outlook. Unlimited volume, no per-send fee.
03 Track
Human touch, tracked in real time
When a customer replies, the finance manager logs it in one click, adds a note, and the record updates across every device in the store instantly. The relationship stays personal. The status stays visible to every manager in the group.
04 Close
Quote attached, follow-up ready, deal logged
Attach the PDF quote from your warranty provider, send the follow-up in one click, and mark it sold when it closes. Every step timestamped. The GM sees where every deal stands across every store, live.
Why the Human Element Is Intentional
Warranty extension is a relationship conversation. A customer whose factory coverage is expiring on a $90,000 Cayenne needs to hear from their finance manager. The person who sold them the car, who they trust, who knows their situation. That personal connection is what drives the numbers below.
64%
Reply Rate at Porsche SLC
Customers respond because a real person they know reached out. A mass email platform cannot replicate this.
$1,720
Avg Markup Per Deal
A trusted relationship closes at full margin. These customers do not negotiate like a cold internet lead.
Unlimited
Batch Outreach Volume
Send to your entire expiring bucket at once. One click opens every pre-written email. No cap, no per-send fee.
Every Visit Is a Revenue Opportunity
When a customer with an expiring warranty comes in for service, DealerDIG flags them automatically. The service advisor sees the alert, the finance manager gets the lead, and the conversation happens naturally while the car is in the shop. Fixed ops revenue and warranty revenue in the same visit.
Built-In Retention and Referral Marketing
A customer who feels looked after at the end of their factory coverage comes back for their next vehicle and tells someone else. This outreach program functions as a free retention and referral engine. The cost is a weekly data export. The return is lifetime loyalty and word-of-mouth that money cannot buy.
Compatible With Every Brand in Your Group
Data source by franchise
| Brand | Manufacturer Portal | Export Format | Data Available | Status |
|---|---|---|---|---|
| Porsche | Porsche Partner Network | XLS Passion Report | Expiry, mileage, VIN, owner contact | Live at SLC |
| Lexus | Lexus Dealer.com | CSV export | Expiry, VIN, owner contact | Mapping in progress |
| BMW | BMW Dealer Portal | CSV export | Expiry, VIN, owner contact | Ready to deploy |
| Cadillac | GM Dealer Connect | CSV or XLS | Expiry, VIN, owner contact | Ready to deploy |
| Chevrolet | GM Dealer Connect | CSV or XLS | Expiry, VIN, owner contact | Ready to deploy |
| MINI | BMW Group Dealer Portal | CSV export | Expiry, VIN, owner contact | Ready to deploy |
| Bentley | Bentley Dealer Network | CSV or manual pull | Expiry, VIN, owner contact | In assessment |
| Lotus | Lotus Dealer Portal | CSV or manual pull | Expiry, VIN, owner contact | In assessment |
Security and Data Handling
| Area | How DealerDIG Handles It | Result |
|---|---|---|
| Customer data storage | Each store has its own isolated database. No store can access another store's customers. | Fully siloed |
| Encryption | All data encrypted at rest and in transit. Hosted on Google Firebase infrastructure. | AES-256 + TLS |
| DMS access | Zero DMS access required. Works entirely from manufacturer portal exports your team already uses daily. | No IT approval needed |
| OEM data compliance | Data used is the same data your team already accesses. Full authorization already exists. | OEM compliant |
| DMS switch protection | DealerDIG is completely independent of your DMS. Switching platforms has zero effect on DealerDIG. | DMS agnostic |
| Infrastructure | Hosted on Google Firebase, SOC 2 certified. DealerDIG independent audit scheduled 2027. | Google certified |
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